The Employee Experience Is The Future Of Work: 10 HR Trends For 2017

January 17th, 2017

In 2016, I wrote about the transformation happening in human resources and I called it the “Consumerization of HR,” referring to how companies create a social, mobile, and consumer-style experience for employees. Now, as we enter 2017, the next journey for HR leaders will be to apply a consumer and a digital lens to the HR function creating an employee experience that mirrors their best customer experience.

Click here to read the entire article by Jeanne Meister on


Organizations Can’t Change If Leaders Can’t Change with Them

January 2nd, 2017

When it comes to organizational change, failure continues to be more common than success.  In a survey of nearly 3,000 executives about the success of their enterprise transformation efforts, McKinsey discovered the failure rate to be higher than 60%, while Harvard Business Review conducted a study that suggested more than 70% of transformation efforts fail.

The pattern is clear, and diligent leaders often devote countless resources to planning out the perfect change management initiative.  To raise the odds of success, however, my experience suggests the place that leaders need to begin their transformation efforts is not their organizations: It’s themselves.

To read Ron Carucci’s full article in the Harvard Business Review, click here.


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